Hey, folks, I just got a new phone, and reinstalled Eternity on it. But no matter which account I try to log in with, I’m getting an error (“cannot fetch user info”) when I try to log in.
Any help is much appreciated. I’m not sure if eternity is on the play store, but I got it through f droid if that matters.
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does eternity have internet access?
So you know how I would check that on an android?
Settings -> Apps -> Eternity -> Mobile Data and WiFi
Depending on your ROM, you should see one or all of these toggles
- Allow network access
- WiFi data
- Mobile data
- Background data
- VPN data
- Unrestricted data usage
The first 2 at least should be enabled by default
Tbh I don’t think this is the issue, there hasn’t been an update to eternity in 6 months and I wouldn’t be surprised if its buggy from a Lemmy update
We’ve got a winner! It didn’t work with eternity, but eternity (nightly) works after turning on data while data saver is turned on. Thank you!
while data saver is turned on
This might be the problem. Are you using a Xiaomi phone?
It is available on the Playstore, not sure it’ll make much difference though 🤷🏻♂️
I had this issue a couple of months ago, when I tried to login via email. Try it with your username if you haven’t already.
I’m not sure if eternity is on the play store
Its available on the playstore. Here’s the link.
Same happened to me a few days ago on a new tablet. If anyone finds a solution, do let me know.
Maybe the app does not have internet access. Try these settings mentioned in this thread: https://l.lemdro.id/comment/8014906
Or you could try Eternity Nightly.