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No. I told her the truth: she doesn’t get to demand that. It’s contract security, and while there are elements of customer service…it is absolutely not customer service. For one thing we’re allowed- and expected to tell people to fuck off.
If I had to call my boss- who literally had no fucking clue what the policies at that account were- every time someone felt entitled…
We wouldn’t be in business very long as a company.
No. I told her the truth: she doesn’t get to demand that. It’s contract security, and while there are elements of customer service…it is absolutely not customer service. For one thing we’re allowed- and expected to tell people to fuck off.
If I had to call my boss- who literally had no fucking clue what the policies at that account were- every time someone felt entitled…
We wouldn’t be in business very long as a company.
I meant in the post
I like that he gave us options.