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The Autodesk forums are 40% this, 20% “just learn to program, spend a few years getting good at it, then write yourself a custom script to do what you are struggling with”, 20% “you are wrong for wanting that in the first place” or “you are wrong for having this issue”, 15% “this has been brought up once at some point in the past two decades, try searching”, 4% “OMG yes I have this issue too!”…
…and 1% split between actual helpful answers, and confirmation that it’s a known issue.
Yeah, I recently found a post there where a person wanted to modify a downloaded mesh. The first comment was telling them they would need years of experience to do it well. The OP responded that they had figured out a solution that they were happy with, to which someone told him that his results were shitty and then explained a way to do it better. When the OP got upset at this back to back dismissal, everyone unanimously decided they were an asshole.
It’s infuriating trying to find solutions to issues with Autodesk.
But you did forget a classic one: “Hello I’m X from Autodesk support, you should open a support ticket so we can discuss this issue in a more one on one manner.” And then the thread is closed without a solution.
The Autodesk forums are 40% this, 20% “just learn to program, spend a few years getting good at it, then write yourself a custom script to do what you are struggling with”, 20% “you are wrong for wanting that in the first place” or “you are wrong for having this issue”, 15% “this has been brought up once at some point in the past two decades, try searching”, 4% “OMG yes I have this issue too!”…
…and 1% split between actual helpful answers, and confirmation that it’s a known issue.
Yeah, I recently found a post there where a person wanted to modify a downloaded mesh. The first comment was telling them they would need years of experience to do it well. The OP responded that they had figured out a solution that they were happy with, to which someone told him that his results were shitty and then explained a way to do it better. When the OP got upset at this back to back dismissal, everyone unanimously decided they were an asshole.
So much this
It’s infuriating trying to find solutions to issues with Autodesk.
But you did forget a classic one: “Hello I’m X from Autodesk support, you should open a support ticket so we can discuss this issue in a more one on one manner.” And then the thread is closed without a solution.
Oh yeah that’s a good one too.
The old “you embarrassed the company, report to the principal’s office”.
“And if I do give you a solution, we’ll be sure not to share it with anyone else.”