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Already has - air Canada was held liable for their ai chatbot giving wrong information that a guy used to buy bereavement tickets. They tried to claim they weren’t responsible for what it said, but the judge found otherwise.
They had to pay damages.
Already has - air Canada was held liable for their ai chatbot giving wrong information that a guy used to buy bereavement tickets. They tried to claim they weren’t responsible for what it said, but the judge found otherwise. They had to pay damages.
That’s not catastrophic yet. That cost them only the money which would otherwise have been margin on top of a low priced ticket.