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Perhaps, but my concern is investing time and energy helping customers learn a system and that system becoming financially unsustainable. I welcome change, but my customers don’t. Hearing that it’s only for new customers is a relief.
Yeah they’ve rolled it out to everyone, got a defacto monopoly and now they’re increasing the rates for new customers.
This is just capitalism 101 while pretending it’s for the regulators.
Perhaps, but my concern is investing time and energy helping customers learn a system and that system becoming financially unsustainable. I welcome change, but my customers don’t. Hearing that it’s only for new customers is a relief.