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At a time I was working in a certain resteraunt, I was in the drive thru and a woman did laps of the drive though asking me how to make an account in the app, and then EVERY. STEP. OF. THE. DAMN. ORDERING. PROCESS. she did a lap of the drive through because she was puzzled and had no idea how to place an order. I suggested we could help her at the front counter but she insisted that she was in a hurry and the app was stupid. In the end, it was just a couple of simple menu items, that I could have added to the order manually within seconds. Some people…
Older people, the ones who complain about ordering from the interactive menus.
At a time I was working in a certain resteraunt, I was in the drive thru and a woman did laps of the drive though asking me how to make an account in the app, and then EVERY. STEP. OF. THE. DAMN. ORDERING. PROCESS. she did a lap of the drive through because she was puzzled and had no idea how to place an order. I suggested we could help her at the front counter but she insisted that she was in a hurry and the app was stupid. In the end, it was just a couple of simple menu items, that I could have added to the order manually within seconds. Some people…