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Because life is unpredictable. They can’t know in advance if they’re going to have delays, so sometimes you just have to deal with it. This goes for any appointment based service.
Because life is unpredictable. They can’t know in advance if they’re going to have delays, so sometimes you just have to deal with it. This goes for any appointment based service.
But should the same courtesy and understanding be extended to the customer?
Yes, which is part of why they end up running late.