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It’s a well travelled path for any company in the tech sphere. Start out as a disruptor and breath of fresh air in a stagnant industry and then slowly crank the dial toward enshittification over time hoping that the reputation you previously built will keep your customer base from jumping ship too quickly.
It’s a well travelled path for any company in the tech sphere. Start out as a disruptor and breath of fresh air in a stagnant industry and then slowly crank the dial toward enshittification over time hoping that the reputation you previously built will keep your customer base from jumping ship too quickly.