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It’s a fun read. The tl;dr: OS/2 had lots of features Windows didn’t, but IBM is notoriously bad at marketing, and failed to beat Microsoft in the public perception arena.
Ars wrote a decent article about it a while back. I dug it up - https://arstechnica.com/information-technology/2019/11/half-an-operating-system-the-triumph-and-tragedy-of-os2/
It’s a fun read. The tl;dr: OS/2 had lots of features Windows didn’t, but IBM is notoriously bad at marketing, and failed to beat Microsoft in the public perception arena.