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If you ask them to unplug it and plug it back in, they’ll lie and say they already did that, though.
And if they were ashamed at all, they’d have remembered the last time the exact same thing happened.
This sounds like I hate end users which I really don’t. Their expertise lies elsewhere and I respect that. Still, sometimes it makes for funny/exhausting situations.
If you ask them to unplug it and plug it back in, they’ll lie and say they already did that, though.
And if they were ashamed at all, they’d have remembered the last time the exact same thing happened.
This sounds like I hate end users which I really don’t. Their expertise lies elsewhere and I respect that. Still, sometimes it makes for funny/exhausting situations.