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They mean take your cell phone/tablet/laptop and walk to another room so you get stronger WiFi, not change your address, as can be seen by the context in the next statement “or try with a wired connection”
“Your internet is kinda slow. What about just moving to use our service lol”
They mean take your cell phone/tablet/laptop and walk to another room so you get stronger WiFi, not change your address, as can be seen by the context in the next statement “or try with a wired connection”
Of course, that’s pretty obvious. It just makes it sound like suggesting to change your address.