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Customers cancelling over the shrinkflation, and leaving the feedback as to why you’re cancelling, is really the only thing that companies will respond to. Because of their fiduciary responsibility to their share holders, their share price is all that drives these decisions.
Customers cancelling over the shrinkflation, and leaving the feedback as to why you’re cancelling, is really the only thing that companies will respond to. Because of their fiduciary responsibility to their share holders, their share price is all that drives these decisions.