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At my old job we had a system of first initial + last name, or if that was already taken then the first two characters of first name + last name, etc. A ticket came into us from an Lo[…] Li who had some concerns about being [email protected]. We obviously gave him an alias.
At my old job we had a system of first initial + last name, or if that was already taken then the first two characters of first name + last name, etc. A ticket came into us from an Lo[…] Li who had some concerns about being [email protected]. We obviously gave him an alias.