Hey everyone, It seems a lot of people are having issues verifying their email when first signing up as they are not receiving the email.

This is because around 20-30% or emails sent from [email protected] are being bounced due to being marked as spam. I’m working on fixing this at the moment, (the domain is on a domain blacklist on spamhaus.org)

In the meantime, please send an email to [email protected] from the email that needs verifying and I will verify the email manually which should resolve the issue.

Thanks, Tom

  • withabeard@lemmy.worldEnglish
    3·
    11 months ago

    HEADS UP

    Using a yahoo email address (yes they still exist). I found if I added admin@ to my contacts and then did the password reset that the emails came through and worked find.

    I had literally no emails from feddit.uk before that they didn’t hit my inbox so I couldn’t report as not spam. For anyone signing up now, it might be worth adding admin@ to your contacts before you try.

  • vext01@lemmy.sdf.orgEnglish
    3·
    11 months ago

    A friend of mine is trying to register – says he’s emailed the admins twice but not heard back…

    • Mex@feddit.ukEnglish
      6·
      1 year ago

      anyone who does find it in your gmail spam make sure to hit the “not spam” button to help with the email reputation

  • AK77@feddit.ukEnglish
    2·
    11 months ago

    I have been able to get onto the web interface by doing the password reset trick, after emailing twice about verifying my email and getting no reply. But I don’t seem to be able to log in via apps, like Memmy or WefWef, as they both still say my email is unverified.

    edit: I am not the person referred to by @[email protected]

    • tom@feddit.ukOPM
      1·
      11 months ago

      Sorry I’ve been really busy the last few weeks you should be verified now lmk if you’re not

  • molly77@feddit.uk
    1·
    11 months ago

    Received the verification email just fine (Fastmail) but then it took some effort to actually follow the link as my VPN (Windscribe) blocks all “tracking” links. Might confuse other users too.

    • flodskum@feddit.ukEnglish
      2·
      11 months ago

      Yes, I just tried to sign up and didn’t get a verification email, but managed to use the forgot password to receive an reset password email (that did arrive) and that got me logged in and hopefully verified…