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Automation is causing many casualties. Technology marches on, but there’s a yearning for moments of precious connection, says Guardian columnist Gaby Hinsliff
When i’m doing the standard thing I always do I prefer the machines. There are more of them so no lines and thus faster. When things get weird though a human can figure out what I really need and serve me faster.
This so much, nine times out of ten I know what I want and need and the ticket machine is best. But if I am doing something a bit strange the ticket office is used to make sure I get the right (and cheapest) option.
When i’m doing the standard thing I always do I prefer the machines. There are more of them so no lines and thus faster. When things get weird though a human can figure out what I really need and serve me faster.
This so much, nine times out of ten I know what I want and need and the ticket machine is best. But if I am doing something a bit strange the ticket office is used to make sure I get the right (and cheapest) option.