I just spent way too much time tracking down how to report a scam on Amazon to Amazon and the FTC and then reporting it and writing a review to tell people how to report it for a $6 can of cat food that I personally did not order ever. 🥴😅💀✊😂😂😂

  • MadgePickles@lemmy.dbzer0.comOP
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    1 year ago

    I am so angry that they don’t have an easy “report this posting” button. Firstly, you have to go on a computer, you can’t do it at all on the app. Then it’s a tiny bit of text kind of hidden under suggested products and the report form doesn’t allow you to upload photos or anything so it just feels like it’s a throw away form. So I did that and then contacted the customer service bot and you have to be careful how you word it because “I need to report a fraudulent seller” makes the bot respond with prompts about phishing emails or calls pretending to be from Amazon and if you try to go back and start over it remembers what you’ve already said and gets confused and just gives you dead ends… But if you can just get it to give you a customer service rep you can eventually get them to say nice words to you pretending they will investigate an “take care of it”. Which I’m sure is bullshit. Gahhhhh such angry