• bizarroland@fedia.io
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    15 days ago

    If they had come up with a good interface.

    There are a couple of stores that I have seen that used to be brick and mortar or catalog based and made the transition to online but their website is terrible.

    McMaster-Carr comes to mind. I’m never really sure if I have found the part I’m looking for whenever I shop on their website.

    Maybe it’s a skill issue, sure, but online shopping should not require an onboarding process.

    • Machinist@lemmy.world
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      15 days ago

      I think McMaster’s transition from catalog to website is brilliant. I’ve had younger crew be amazed when I gave them an old catalog; like keep it in the break room and flip through it while looking at McMaster on their phone.

      I do wonder why they kept the black and white pictures.