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I feel like I had this happen as well but the chat bot was smart enough to be like “this dude spends a fuck ton on Amazon and this item was only $12, I’ll just mark it received and get dude the money back.”
The bot did not refund me, I talked to a real person via the chat and they said the carrier team didn’t mark it received and that they would “disarm the retro charge” and refund me. We’ll see if it goes through.
Did it refund you after the chat?
I feel like I had this happen as well but the chat bot was smart enough to be like “this dude spends a fuck ton on Amazon and this item was only $12, I’ll just mark it received and get dude the money back.”
The bot did not refund me, I talked to a real person via the chat and they said the carrier team didn’t mark it received and that they would “disarm the retro charge” and refund me. We’ll see if it goes through.