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As someone else said, this almost always comes down to the device they’re using. Especially if it’s a Playstation console or a Smart TV (in my experience) as they don’t support x265 codec or have .ass support, or both
As someone else said, this almost always comes down to the device they’re using. Especially if it’s a Playstation console or a Smart TV (in my experience) as they don’t support x265 codec or have .ass support, or both
I’ve noticed Roku TVs are a common device to have issues.