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In case you're wondering how these are related to the Japan-exclusive Aquos R8 duo, the R8s phones are basically the same except for selling in a new market.
Can’t deny that. It’s quite absurd a company big as Sony can’t deliver the same software support as others. Though what I meant by customer support are the availability of stores, accessories, customer online/phone/in store support, repairs, 3rd party repairs and such.
Like, if your battery went bad or the screen cracked and need a replacement, it’s probably easier to find a replacement for Sony phones than Sharp ones. I think to some extent, that is more important than software updates.
Sharp gives 3 os updates and 5 years of security updates. Unlike Sony
Can’t deny that. It’s quite absurd a company big as Sony can’t deliver the same software support as others. Though what I meant by customer support are the availability of stores, accessories, customer online/phone/in store support, repairs, 3rd party repairs and such.
Like, if your battery went bad or the screen cracked and need a replacement, it’s probably easier to find a replacement for Sony phones than Sharp ones. I think to some extent, that is more important than software updates.