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No, it isn’t. I also originally thought that they were not aware of the store being closed, which makes me more sympathetic towards the customer. But if they really just wanted the staff to personally tell them no, it’s really petty. (although I don’t think it’s deserving of the hate they get here, I don’t like this groupthink of all people turning onto one, especially if you never know the background and thought process of a person).
No, it isn’t. I also originally thought that they were not aware of the store being closed, which makes me more sympathetic towards the customer. But if they really just wanted the staff to personally tell them no, it’s really petty. (although I don’t think it’s deserving of the hate they get here, I don’t like this groupthink of all people turning onto one, especially if you never know the background and thought process of a person).