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Well, as back story: I started at this company as a Member Services Rep on the phones. Somehow I got promoted to Team Lead, and then again to Supervisor, before I saw this position. I like the job because I get to analyze systems and find gaps and weaknesses, and I get to help people solve problems.
Process Manager in the Client Solutions Operations department
Oh, that sounds cool.
What are somethings that attracted you to that career?
Well, as back story: I started at this company as a Member Services Rep on the phones. Somehow I got promoted to Team Lead, and then again to Supervisor, before I saw this position. I like the job because I get to analyze systems and find gaps and weaknesses, and I get to help people solve problems.
Oh nice. What does a typical day look like for you?