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Thank you for posting this. This tactic isn’t new. It’s been a common practice for decades. Bury the customer under paperwork and rejections hoping they give up.
so specific. probably happened
https://www.propublica.org/article/cigna-pxdx-medical-health-insurance-rejection-claims
Considering this article talks about automed denial without a case review by doctors, most definitely.
Thank you for posting this. This tactic isn’t new. It’s been a common practice for decades. Bury the customer under paperwork and rejections hoping they give up.
Seems like a home made slice of reality, maybe even a selfie from the moment they thought to make a meme.
I used to work insurance claims support for a major national pharmacy chain.
I’ve gotten this call, several times.