• Farce Multiplier@mstdn.ca
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    1 year ago

    @walrusintraining @grte I completely agree. In my previous home in the BC interior, Google Maps was completely wrong. It meant that services like Telus that depend on Google Maps couldn’t find us, so they wouldn’t send crews to solve connectivity issues.

      • Farce Multiplier@mstdn.ca
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        1 year ago

        @BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.

        • BCsven@lemmy.ca
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          1 year ago

          I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience