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The Better Business Bureau was always a protection racket. Businesses pay (a lot) for membership. If you aren’t a member you can’t respond to complaints and it impacts your business negatively. Members can respond to a complaint and no matter what the response is, or if the customer is satisfied, the complaint gets marked as resolved.
The Better Business Bureau was always a protection racket. Businesses pay (a lot) for membership. If you aren’t a member you can’t respond to complaints and it impacts your business negatively. Members can respond to a complaint and no matter what the response is, or if the customer is satisfied, the complaint gets marked as resolved.