• cybersandwich@lemmy.world
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    5 days ago

    My issue: my work cell phone’s service seems to be disconnected.

    Ticket system drop down for issue:

    <New phone set up> <Account deactivation request> <Phone transfer request>

    So uh…?? I guess I’ll just fuck myself because any of these options is routing a ticket to the wrong group or making my problem much much worse when they misunderstand my issue because “why would it end up in my queue if I wasn’t supposed to just give you an all new number and wipe your old phone remotely”.