AliExpress can offer great deals, but it’s also very easy to get scammed, receive a cheap knock-off, or even end up with nothing at all. The search engine isn’t very helpful, often mixing reputable merchants with sketchy ones and real products with junk.
So far, I’ve found the AliUp extension, which seems fairly helpful. I wish there were third-party websites with independent reviews, but I haven’t found anything truly helpful or comprehensive yet.
So, what are your tips for buying on AliExpress or similar platforms?
I try look for higher sold numbers and review amount. Than looking for the sellers rating and also numbers.
A lot of brands have official AliExpress shops which you can reach via their website.
On the other side, get yourself a limit you’re comfortable to “lose” and buy expensive stuff locally.
The sort option by “orders” is good for this. Far from infallible but still useful.
I do the same by sorting by ‘orders’ and looking for better reviews. Also I usually select ‘choice’ shipping, so I don’t have to play so many games with x seller has a price of $6 with shipping for $3, while y has a price of $4 with shipping for $7.
There’s plenty of official stores on Ali and a rule of thumb is to stay away from “no name” products and products that are obvious copies of other brands.
Counterfeit products are the main reason I’d ever shop ali
The few times I’ve used AliExpress I’ve had expectations met in terms of product quality, exceeded in terms of customer support and disappointed in terms of promised delivery speed.
I don’t get the sense most people are any different.
It’s a marketplace, you get what you pay for.
Been a heavy (1k+ items) alibaba and aliexpress buyer for about a decade. I think I have only been scammed as in not receiving the item or receiving a different item a couple of times and never had an issue with ali returning my money from escrow.
To the issue of item quality I have a couple of takeaways. First, number of orders are listed for each item, I usually stick to items with at least a dozen + sales. There is a way to sort by number of orders. The second would be the is it to good to be true rule. You can definitely get good, sometime amazing deals on ali but for example, if on amazon you are seeing a 20,000 mah battery packs going for $50 on amazon and then you see it for $10 on aliexpress, good chance you will get a 5,000mah battery labeled as 20,000mah. For a 10$ pair of kicks, they’ll show up but are likely going to be pretty low quality. Finally would be name brand goods, these are likely going to be either counterfit or greymarket (like where the legit factory just runs the production line a bit longer). Quality will vary greatly from trash to indistinguishable from the original.
One final thought is sellers are usually pretty accommodating in my experience because they are looking to win those bulk orders. Ask them for more details, pics, etc. For some things like clothes, they may have different qualities they can sell.
What have you bought to make it to 1k items? How do they all fit in your home?
Haha, not just stuff for me! A lot of electronics components that are used in products I sell.
Never buy from a seller with no feedback or sales.
Someone has to be the first and I don’t mind buying from a new account. The return process is uaully pretty good so I don’t mind the “risk”.
You don’t
Part of it is just getting a feel for Chinese goods and using that to determine what is a good deal or what is a scam. I’ve worked with a lot of Chinese suppliers for a long time so I have a sixth sense for their bullshit.
Generally I avoid anything that could be a safety risk (e.g. Mains power) , and keep an eye on the photos to see if they look too good to be true. Official stores are good, as are items with many purchases and reviews that include pictures.
Their refund tends to work well, even if the seller tries to convince you to send the piece of shit back to them. Just say “seller will use the item to fraud another customer” when refusing to send it back (if it was an obvious fake thing, like “8tb pendrive”). Ali will almost always side with you
Seller once asked me to ship it back, when I told customer support how much it would cost to ship it back (twice the cost of the item itself) they just refunded me.
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You have to pay for shipping back? I’ve always had free returns at USPS.
Maybe the return situation is different in Canada, or they fixed that issue a while ago (I didn’t have to deal with an item to return since).
Buying new, unreviewed products can save you money, since sellers often list things cheaper to get a few buyers and then increase the price.
If you’re buying something branded and it’s less than 1/2 of the US price, be prepared for it to be different than in the photos.
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